1. How do I register on the kwkap website?
You can register an account on the relevant pages, and use your email and password to register after the verification process. You can also use a third-party account such as Facebook, Twitter, etc. to register directly.

2. Do I have to register on kwkap if I want to apply?
You can definitely register on the website and place orders. We also provide you with Guest Accounting service, through which you can place orders without registering but you just need to enter your email, address and phone number on the Accounting page.

3. How do I pay for orders?
We offer the following payment methods: Credit Card Payment, Cash On Delivery. You can pay online via credit card (VISA/MASTER), or select a cash on delivery service.

4. When can I receive my orders?
The expected delivery of orders will reach up to 5 working days in the case of product availability, and up to 20 working days in the case of prior reservation.

5. What types of customer service do you provide?
We provide you with four types of customer service: live chat, hotline, and email. Or via social media you can choose any of them according to your actual requirements.

6. When is customer service available?
Customer service working hours are from 10 am to 6 pm all year round. from Sunday to Thursday